Atlassian incident · via Jira Work Management
Automation limits are incorrect for some Cloud customers
Resolved after 20 hours 2 minutes, affecting Automation for Jira, on November 5, 2024.
Between 04/Nov/24 11:30 PM UTC to 05/Nov/24 10:47 AM UTC, we experienced problems with the automation limits for some Cloud customers for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
Affected components
Update timeline
- investigating Nov 05, 2024, 12:43 PM UTC
We are investigating issues with incorrectly set automation limits for some customers and will provide updates here soon.
- resolved Nov 06, 2024, 08:46 AM UTC
Between 04/Nov/24 11:30 PM UTC to 05/Nov/24 10:47 AM UTC, we experienced problems with the automation limits for some Cloud customers for Jira Work Management, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.
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