Atlassian incident · via Bitbucket
Bitbucket is slow in responding to customers
Resolved after 2 hours 19 minutes, affecting Website and API and 1 more, on June 25, 2025.
Between 06:35 to 9:27 UTC, we experienced degraded performance for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.
Affected components
Update timeline
- investigating Jun 25, 2025, 07:52 AM UTC
We are investigating cases of degraded performance for Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.
- identified Jun 25, 2025, 09:31 AM UTC
We continue to work on resolving the degraded performance and intermittent failures (due to slow loading times) for Atlassian Bitbucket. We have identified the root cause and taken mitigations to handle the increased load and expect recovery shortly.
- monitoring Jun 25, 2025, 09:50 AM UTC
We have identified the root cause of the degraded performance and have mitigated the problem. We are now monitoring closely.
- resolved Jun 25, 2025, 10:11 AM UTC
Between 06:35 to 9:27 UTC, we experienced degraded performance for Atlassian Bitbucket. The issue has been resolved and the service is operating normally.
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