Management of Apps is partially unavailable on different platforms

Update timeline

1. investigating Apr 28, 2025, 11:59 AM UTC

   We are currently experiencing partial unavailability in managing Forge apps on different Atlassian platforms. Such as apps lifecycle (installation, removals), developer console usage (including tunnelling), and the creation and deployment of Forge apps. Our team is working diligently to resolve this issue and restore services quickly. We are in the process of identifying the root cause and implementing the necessary fixes. Next updates in 1 hour.

2. identified Apr 28, 2025, 12:55 PM UTC

   We are currently experiencing partial unavailability in managing Forge apps on different Atlassian platforms, such as apps lifecycle (installation, removals), developer console usage (including tunneling), and the creation and deployment of Forge apps. We have identified the root cause and are in the process of mitigating the impact. We'll keep you posted with further updates. Next updates in 1 hour.

3. monitoring Apr 28, 2025, 01:42 PM UTC

   The issues causing the unavailability of related Forge apps capabilities on multiple Atlassian platforms have been resolved, and services are now operating normally for all impacted customers. We will continue to closely monitor for stability.

4. resolved Apr 28, 2025, 04:12 PM UTC

   Between 10:55 AM UTC to 13:15 PM UTC on April 28, 2025, we experienced partial unavailability in managing Forge apps; Such as lifecycle developer console usage, and the creation and deployment of Forge apps for Atlassian Partners, Jira Work Management, Jira, Atlassian Developer, Jira Product Discovery, Compass, and Atlassian Migrations. We have deployed a fix to mitigate the issue and have verified that the services have recovered. The conditions that cause the bug have been addressed and we're actively working on a permanent fix. The issue has been resolved and the service is operating normally.