Atlas Alerts incident
Atlas Alert: SAP Administrative Services Connectivity Issue
Resolved after 20 hours 2 minutes, affecting Atlas Alert, on December 19, 2025.
This incident is resolved. All systems are online and all data is restored. If you encounter any issues, please contact [email protected]
Affected components
Update timeline
- identified Dec 19, 2025, 10:57 PM UTC
MIT is experiencing an unexpected connectivity issue with SAP that is impacting access to the system for finance, HR, and facilities-related functions. It is due to a utility issue and is not a cybersecurity incident. We are working with SAP to restore connectivity and will share updates as more information becomes available.
- monitoring Dec 20, 2025, 03:35 PM UTC
Full connectivity has been restored; both primary and backup connections have been successfully patched. Users can now access SAP systems without limitation. Batch processes and data warehouse refresh are currently underway. We will update when these activities have concluded.
- resolved Dec 20, 2025, 06:59 PM UTC
This incident is resolved. All systems are online and all data is restored. If you encounter any issues, please contact [email protected]
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