Astro's Lounge incident

Free Admin server database outage

Resolved after 1 hour 12 minutes, affecting Data Processing, on July 8, 2024.

resolved Jul 08, 2024, 03:07 AM UTC

Connectivity to the free admin legacy server has been restored and the issue has been fixed, all systems are now running at full capacity once again

Started
Jul 08, 2024, 01:54 AM UTC
Resolved
Jul 08, 2024, 03:07 AM UTC
Duration
1h 12m
Detected by Pingoru
Jul 08, 2024, 01:54 AM UTC

Affected components

Data Processing

Update timeline

  1. investigating Jul 08, 2024, 01:54 AM UTC

    We are looking into a issue with the free admin server, we will provide updates as soon as possible

  2. identified Jul 08, 2024, 02:00 AM UTC

    The issue has been Identified as a database issue, we are working on restoring the database and full functionality to the system hosting the free admin server

  3. monitoring Jul 08, 2024, 02:14 AM UTC

    We have implemented a fix and are working on bringing the free admin server back up!

  4. monitoring Jul 08, 2024, 02:35 AM UTC

    Connectivity to the free admin server is expected to be restored by server restart time (in 25 minutes). We are still working on a fix

  5. resolved Jul 08, 2024, 03:07 AM UTC

    Connectivity to the free admin legacy server has been restored and the issue has been fixed, all systems are now running at full capacity once again

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