Resolved after 17 minutes, affecting API and The Isle - Evrima and 1 more, on September 25, 2024.
All services have been fully restored and routed back to their assigned regions. We will continue to monitor the systems closely for any further issues and will provide updates if necessary. Thank you for your patience and support. Best regards, The Astro's Lounge Staff Team
Affected components
Update timeline
- identified Sep 25, 2024, 06:26 AM UTC
We have identified the issue as being related to our Internet Service Provider in certain regions. Our team is actively working with the ISP to restore services as soon as possible. Regions Affected: US-North (Core Routing DNS) [ Primary Broadband ] US-Central (Caches & Routing DNS) To minimize the impact, traffic from these regions is being rerouted to our US-South and US-West servers. We will provide updates as soon as services are fully restored. Thank you for your patience and understanding. Best regards, The Astro's Lounge Staff Team
- identified Sep 25, 2024, 06:34 AM UTC
Routing to **US-Central** has been successfully restored. We are currently working on getting **US-North** back online and will provide further updates as progress is made. Thank you for your continued patience. Best regards, The Astro's Lounge Staff Team
- resolved Sep 25, 2024, 06:44 AM UTC
All services have been fully restored and routed back to their assigned regions. We will continue to monitor the systems closely for any further issues and will provide updates if necessary. Thank you for your patience and support. Best regards, The Astro's Lounge Staff Team
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