Astro's Lounge incident

Monitoring System Outage

Resolved after 2 hours 6 minutes, affecting Monitoring Systems, on October 15, 2024.

monitoring Oct 15, 2024, 02:13 AM UTC

We are continuing to monitor for any further issues.

Started
Oct 15, 2024, 12:12 AM UTC
Resolved
Oct 15, 2024, 02:19 AM UTC
Duration
2h 6m
Detected by Pingoru
Oct 15, 2024, 12:12 AM UTC

Affected components

Monitoring Systems

Update timeline

  1. investigating Oct 15, 2024, 12:12 AM UTC

    We are currently experiencing an outage with our Monitoring Systems. This issue is not affecting primary services or our game servers. However, you may notice inaccurate player count data or a lack of data altogether. Additionally, player count Discord bots and the status Discord bot are failing over and going offline due to this outage. We are actively investigating the root cause and will provide updates as soon as possible. Thank you for your patience. Best regards, The Astro's Lounge Staff Team

  2. identified Oct 15, 2024, 01:23 AM UTC

    We have identified the issue affecting our Monitoring Systems and are in the process of implementing a fix. Thank you for your continued patience as we work to restore full functionality. Best regards, The Astro's Lounge Staff Team

  3. monitoring Oct 15, 2024, 02:11 AM UTC

    A patch has been implemented to address the issue with our Monitoring Systems, and we are currently monitoring the results. Thank you for your patience during this process. Best regards, The Astro's Lounge Staff Team

  4. monitoring Oct 15, 2024, 02:13 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 15, 2024, 02:19 AM UTC

    This incident has been resolved.

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