Astro's Lounge incident

Status.astroslounge.com returning Gateway Failed in Brazil

Resolved after 8 days 8 hours, affecting Monitoring Systems, on February 19, 2025.

monitoring Feb 25, 2025, 04:58 AM UTC

We are continuing to monitor for any further issues.

Affected components

Monitoring Systems

identified Feb 19, 2025, 09:38 PM UTC

We are experiencing some status page issues in Brazil, our 3rd party provider is working on restoration of the region.
monitoring Feb 20, 2025, 01:14 AM UTC

We have implemented a workaround for the "Gateway Failed" error affecting our status page in Brazil. This issue stemmed from a DNS name resolution problem with certain ISPs in Brazil, which are unable to resolve *.statuspage.io domains. As a result, the embedded status page could not load, leading to the error on status.astroslounge.com. To address this, we have deployed a proxy server to ensure reliable access to the status page for Brazilian users until Atlassian can sort the issue
monitoring Feb 25, 2025, 04:58 AM UTC

We are continuing to monitor for any further issues.
resolved Feb 28, 2025, 06:36 AM UTC

This incident has been resolved.

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