Resolved after 4 hours 5 minutes, affecting CDN (Content delivery network), on October 27, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 27, 2025, 07:12 PM UTC
We are currently investigating this issue.
- identified Oct 27, 2025, 09:26 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Oct 27, 2025, 10:55 PM UTC
We are investigating other nodes starting to fail over as well, we have contacted the provider of the affected nodes for Rotterdam, Moscow, and Singapore CDN locations. All other nodes are not affected.
- identified Oct 27, 2025, 11:05 PM UTC
The issue has been identified as a downstream problem with the core node in Frankfurt, causing end nodes connected to this location to fail over. We are actively working with our provider to restore services to the affected region.
- monitoring Oct 27, 2025, 11:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 27, 2025, 11:17 PM UTC
This incident has been resolved.
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