Resolved after 1 day 11 hours, affecting API and The Isle - Evrima and 1 more, on April 2, 2026.
Power has now been restored to our datacenter. We will be performing emergency maintenance to assess all systems and ensure that no hardware has been damaged during the outage. Some services may remain temporarily unavailable while these checks are completed. We will continue to provide updates as progress is made. Thank you for your patience!
Affected components
Update timeline
- investigating Apr 02, 2026, 03:51 PM UTC
We are currently aware of a partial service outage impacting our servers. This disruption is due to a severe ice storm in the region where our primary North America hosting infrastructure is located, which has caused our main datacenter to go offline. Our team is actively working to restore services as quickly as possible. We appreciate your patience and will provide updates as more information becomes available.
- monitoring Apr 02, 2026, 03:58 PM UTC
Power has now been restored to our datacenter. We will be performing emergency maintenance to assess all systems and ensure that no hardware has been damaged during the outage. Some services may remain temporarily unavailable while these checks are completed. We will continue to provide updates as progress is made. Thank you for your patience!
- resolved Apr 04, 2026, 03:15 AM UTC
This incident has been resolved.
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