Resolved after 7 days 1 hour, affecting API and CDN (Content delivery network), on April 14, 2026.
At this time all services have been restored. we will continue to monitor for further issues, please note that all static caches for the map apis have been reset and latency will be higher until the cache finishes populating
Affected components
Update timeline
- investigating Apr 14, 2026, 03:02 AM UTC
We are currently investigating this issue.
- identified Apr 14, 2026, 03:16 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 14, 2026, 03:57 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 14, 2026, 04:13 AM UTC
Service has been restored to generation cluster 4, and 1, we are working on restoring cluster 2
- monitoring Apr 14, 2026, 04:24 AM UTC
At this time all services have been restored. we will continue to monitor for further issues, please note that all static caches for the map apis have been reset and latency will be higher until the cache finishes populating
- resolved Apr 21, 2026, 04:12 AM UTC
This incident has been resolved.
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