Assignar Outage History

Assignar is up right now

Assignar had 5 outages in the last 2 years totaling 25h 27m of downtime — averaging 0.2 incidents per month.

There were 5 Assignar outages since June 6, 2025 totaling 25h 27m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.assignar.com

Major March 11, 2026

Insight reports out of sync

Detected by Pingoru
Mar 11, 2026, 12:07 AM UTC
Resolved
Mar 11, 2026, 06:06 AM UTC
Duration
5h 59m
Affected: Reporting
Timeline · 4 updates
  1. identified Mar 11, 2026, 12:07 AM UTC

    We’re currently aware of an issue with data service delays, which may cause Insight reports to appear out of sync. Our team has identified the problem and is actively working on a resolution. We will provide updates as progress is made. We appreciate your patience.

  2. identified Mar 11, 2026, 01:13 AM UTC

    We have identified the root cause of the incident and are currently working on restoring the service. We will provide another update once the service has been fully restored.

  3. monitoring Mar 11, 2026, 01:46 AM UTC

    The service has been restored, and we are currently monitoring the report data syncing into Insight. We will provide another update once all data has been fully synced.

  4. resolved Mar 11, 2026, 06:06 AM UTC

    Data syncing has completed and all reports in Insight are now up to date. The incident has been resolved.

Read the full incident report →

Major October 20, 2025

Assignar Pay Service Disruption

Detected by Pingoru
Oct 20, 2025, 08:24 AM UTC
Resolved
Oct 20, 2025, 09:41 AM UTC
Duration
1h 16m
Affected: Assignar Pay
Timeline · 3 updates
  1. investigating Oct 20, 2025, 08:24 AM UTC

    Assignar Pay is currently experiencing a service disruption due to a third-party infrastructure provider outage in one of our hosting regions. Our engineering team is actively monitoring the situation and working to restore full service. Impact: Assignar Pay services are currently unavailable Payment processing and financial transactions may be delayed All other Assignar services remain operational We are working urgently to restore service and will provide updates as the situation progresses. We apologise for the disruption to your operations.

  2. monitoring Oct 20, 2025, 09:27 AM UTC

    Assignar Pay has been fully restored following the resolution of the infrastructure provider outage. All services are now operating normally. Any delayed transactions will be processed automatically. Thank you for your patience.

  3. resolved Oct 20, 2025, 09:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

SMS Service Degradation

Detected by Pingoru
Oct 20, 2025, 08:23 AM UTC
Resolved
Oct 20, 2025, 01:02 PM UTC
Duration
4h 39m
Affected: SMS
Timeline · 3 updates
  1. investigating Oct 20, 2025, 08:23 AM UTC

    We are currently experiencing an outage affecting our SMS service due to a third-party infrastructure provider outage. Our team is actively monitoring the situation and working with our service provider to restore full functionality as quickly as possible. Impact: SMS notifications and messages are currently unavailable All other services remain operational We will provide updates as more information becomes available. We apologise for any inconvenience this may cause.

  2. monitoring Oct 20, 2025, 12:13 PM UTC

    Service has been restored and we are monitoring results.

  3. resolved Oct 20, 2025, 01:02 PM UTC

    This incident has been resolved

Read the full incident report →

Critical July 21, 2025

Insights Module - Report Generation Issues

Detected by Pingoru
Jul 21, 2025, 12:00 AM UTC
Resolved
Jul 21, 2025, 06:29 AM UTC
Duration
6h 28m
Affected: Reporting
Timeline · 3 updates
  1. investigating Jul 21, 2025, 12:00 AM UTC

    We are currently investigating an issue affecting report generation in our Insights module. Some customers may experience failures when attempting to generate reports, with errors related to database connectivity. Our engineering team has been notified and is actively working to resolve this issue. We will provide updates as more information becomes available.

  2. monitoring Jul 21, 2025, 12:04 AM UTC

    Our engineering team has implemented a fix for the report generation issues in the Insights module. The service should now be functioning normally. We are currently monitoring the system to ensure stability and that all report generation functionality is working as expected. If you continue to experience any issues with generating reports, please don't hesitate to contact our support team.

  3. resolved Jul 21, 2025, 06:29 AM UTC

    The issue affecting report generation in our Insights module has been fully resolved. All reporting functionality is now operating normally. We apologise for any inconvenience this may have caused and thank you for your patience while we worked to resolve this issue. If you continue to experience any issues, please contact our support team.

Read the full incident report →

Major June 6, 2025

Digital Docket Reports Unavailable

Detected by Pingoru
Jun 06, 2025, 02:52 AM UTC
Resolved
Jun 06, 2025, 09:56 AM UTC
Duration
7h 3m
Affected: ReportingData Analytics
Timeline · 4 updates
  1. investigating Jun 06, 2025, 02:52 AM UTC

    Issue Summary - We are currently experiencing an issue that is preventing Digital Docket reports from loading in the Insights module for customers in Australia and New Zealand. Affected users may see error messages or empty data when attempting to access these reports. Current Status - Our engineering team has identified the root cause and is actively working to resolve the issue. We are implementing a fix and expect service to be restored shortly. Workaround - None available at this time. We will provide an update within the next hour or sooner if the issue is resolved. We apologise for any inconvenience this may cause and appreciate your patience while we work to restore full functionality.

  2. identified Jun 06, 2025, 04:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 06, 2025, 06:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 06, 2025, 09:56 AM UTC

    This incident has been resolved

Read the full incident report →