Asseti incident

Platform outage in some regions

Major Vendor's status page →

Resolved after 2 hours 16 minutes, affecting API and User Interface, on January 29, 2024.

monitoring Jan 29, 2024, 10:03 PM UTC

We are continuing to monitor for any further issues.

Started
Jan 29, 2024, 09:14 PM UTC
Resolved
Jan 29, 2024, 11:30 PM UTC
Duration
2h 16m
Detected by Pingoru
Jan 29, 2024, 09:14 PM UTC

Affected components

APIUser Interface

Update timeline

  1. investigating Jan 29, 2024, 09:21 PM UTC

    Degraded performance for some users impacting the UI and some uploads. Region specific.

  2. identified Jan 29, 2024, 09:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 29, 2024, 09:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 29, 2024, 10:03 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 29, 2024, 10:14 PM UTC

    This incident has been resolved.

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