Asset Panda incident

System Slowness & Some Mobile App Login Failures.

Resolved after 4 hours, on August 3, 2022.

resolved Aug 16, 2022, 08:45 PM UTC

Between 2:00 UTC and 6:00 UTC users experienced slowness in some features and some users were unable to login through the mobile app, due to the latency. We increased server resourced and monitored the issue until it was resolved.

Started
Aug 03, 2022, 02:00 AM UTC
Resolved
Aug 03, 2022, 06:00 AM UTC
Duration
4h
Detected by Pingoru
Aug 03, 2022, 02:00 AM UTC

Update timeline

  1. resolved Aug 16, 2022, 08:45 PM UTC

    Between 2:00 UTC and 6:00 UTC users experienced slowness in some features and some users were unable to login through the mobile app, due to the latency. We increased server resourced and monitored the issue until it was resolved.

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