Asset Panda incident

Reports

Resolved after 4 days 18 hours, affecting Reports, on September 9, 2022.

resolved Sep 14, 2022, 02:39 PM UTC

After addressing the issue we observed the error rate for automated reports return to their normal low levels.

Started
Sep 09, 2022, 07:54 PM UTC
Resolved
Sep 14, 2022, 02:39 PM UTC
Duration
4d 18h
Detected by Pingoru
Sep 09, 2022, 07:54 PM UTC

Affected components

Reports

Update timeline

  1. monitoring Sep 09, 2022, 07:54 PM UTC

    A higher than normal error rate for automated reports has been discover by our staff. Few clients should affected by this issue and no clients have reported problems running reports yet. The source of the errors has been Identified. We are monitoring the problem and planning a solution.

  2. monitoring Sep 12, 2022, 02:59 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 14, 2022, 02:39 PM UTC

    After addressing the issue we observed the error rate for automated reports return to their normal low levels.

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