Assently incident
Microsoft Defender has incorrectly flagged app.assently.com as unsafe
Assently experienced a major incident on May 21, 2026 affecting Assently E-Sign, lasting 3d 17h. The incident has been resolved; the full update timeline is below.
Affected components
Assently E-Sign
Update timeline
- investigating May 21, 2026, 11:37 AM UTC
Microsoft Defender has incorrectly flagged app.assently.com as unsafe, which causes warnings for some users who try to access the system. We have reached out to Microsoft to unblock us, and are waiting for their response.
- investigating May 25, 2026, 04:58 AM UTC
Microsoft reported late Friday evening that they had reviewed our domain and found it to be safe. The block has been removed and customers should no longer have any problem reaching Assently's services.
- resolved May 25, 2026, 05:00 AM UTC
This incident has been resolved.