AssemblyAI incident

Delay in New Transcriptions Appearing Under Transcription History on Dashboard

Minor Resolved View vendor source →

AssemblyAI experienced a minor incident on July 30, 2025 affecting Dashboard, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 09:05 AM UTC
Resolved
Jul 30, 2025, 01:52 PM UTC
Duration
4h 46m
Detected by Pingoru
Jul 30, 2025, 09:05 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jul 30, 2025, 09:05 AM UTC

    We are currently investigating an issue where there is a delay in new transcriptions showing up under the Transcription History tab of the dashboard.

  2. investigating Jul 30, 2025, 10:02 AM UTC

    Our team is still currently investigating the root cause of this delay.

  3. identified Jul 30, 2025, 11:48 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jul 30, 2025, 12:57 PM UTC

    A fix has been implemented and all customer dashboards should now be up to date. We are continuing to monitor the situation.

  5. resolved Jul 30, 2025, 01:52 PM UTC

    This incident has been resolved.