Assembly incident

Elevated "page cannot be loaded" errors

Minor Resolved View vendor source →

Assembly experienced a minor incident on September 21, 2026 affecting Assembly Dashboard and Client Portal, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 05:50 PM UTC
Resolved
Sep 21, 2026, 05:50 PM UTC
Duration
Detected by Pingoru
Sep 21, 2026, 05:50 PM UTC

Affected components

Assembly DashboardClient Portal

Update timeline

  1. investigating Sep 21, 2026, 05:14 PM UTC

    Status: Investigating We are currently experiencing an issue affecting where users are getting a "page cannot be loaded" error throughout their workspace. We are actively investigating and will provide updates as we learn more. We apologize for the inconvenience and appreciate your patience while we work on a fix. Affected components Assembly Dashboard (Degraded performance)

  2. identified Sep 21, 2026, 05:29 PM UTC

    Status: Identified The issue has been identified, and our team is working on a fix that will be deployed soon. Thank you for your patience. Affected components Client Portal (Degraded performance) Assembly Dashboard (Degraded performance)

  3. monitoring Sep 21, 2026, 05:48 PM UTC

    Status: Monitoring The fix has been deployed, and we are monitoring the system to ensure everything is functioning as expected. We will provide an update once this is fully resolved. Affected components Client Portal (Degraded performance) Assembly Dashboard (Degraded performance)

  4. resolved Sep 21, 2026, 05:50 PM UTC

    Status: Resolved The issue affecting where "page cannot be loaded" error displaying throughout the workspace and client portals has been resolved, and everything is back to normal. We will continue monitoring to ensure stability. We apologize for the disruption and appreciate your patience while we worked on the fix. If you experience any further issues, please contact [email protected]. Affected components Assembly Dashboard (Operational) Client Portal (Operational)