AskNicely Outage History

AskNicely is up right now

Pingoru has recorded 23 incidents for AskNicely: 3 in the last 12 months and 0 in the last 90 days.

Source: status.asknicely.com

23incidents recorded
3last 12 months
0last 90 days
36 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking AskNicely in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202610 of 744 (0%)
June 202600 of 720 (0%)
July 202610 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 520 (0%)

Incidents, newest first

Major July 2, 2026 US customers seeing Error 500 20m AskNicely Application

Started Jul 02, 2026, 12:40 AM UTC· resolved Jul 02, 2026, 01:00 AM UTC

  1. investigating Jul 02, 2026, 12:40 AM UTC

    We are currently investigating this issue.

  2. identified Jul 02, 2026, 12:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 02, 2026, 12:47 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 02, 2026, 12:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 02, 2026, 01:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 5, 2026 Error 500 14m AskNicely Application

Started May 05, 2026, 02:03 AM UTC· resolved May 05, 2026, 02:18 AM UTC

  1. investigating May 05, 2026, 02:03 AM UTC

    All sites are returning Error 500. Currently investigating

  2. identified May 05, 2026, 02:10 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 05, 2026, 02:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring May 05, 2026, 02:16 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved May 05, 2026, 02:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 5, 2026 Increased error rate of email/SMS workflows, review link tracking, and survey responses 1h 14m AskNicely Application

Started Mar 05, 2026, 09:53 AM UTC· resolved Mar 05, 2026, 11:07 AM UTC

  1. investigating Mar 05, 2026, 09:53 AM UTC

    We are currently investigating this issue.

  2. identified Mar 05, 2026, 10:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 05, 2026, 10:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 05, 2026, 11:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 19, 2025 AskNicely returns Error 500 16m AskNicely Application

Started Jan 19, 2025, 09:10 PM UTC· resolved Jan 19, 2025, 09:27 PM UTC

  1. investigating Jan 19, 2025, 09:10 PM UTC

    We are currently investigating this issue.

  2. identified Jan 19, 2025, 09:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 19, 2025, 09:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 28, 2024 Corporate website DNS outage 20m AskNicely Application

Started Oct 28, 2024, 04:17 PM UTC· resolved Oct 28, 2024, 04:37 PM UTC

  1. monitoring Oct 28, 2024, 04:17 PM UTC

    A issue with our corporate website (asknicely.com) has been identified and a fix has been initiated. This did not directly affect the AskNicely Application but may impact users who start by clicking the Sign In link from our home page. As a workaround, those users may instead visit https://start.asknice.ly/findlogin/

  2. resolved Oct 28, 2024, 04:37 PM UTC

    This incident has been resolved. If you visited our corporate website during the incident and are still experiencing an issue, please try flushing your DNS cache: https://blog.hubspot.com/website/flush-dns

Read the full incident report →