AskNicely incident
Increased error rate of email/SMS workflows, review link tracking, and survey responses
Affected components
AskNicely Application
Update timeline
- investigating Mar 05, 2026, 09:53 AM UTC
We are currently investigating this issue.
- identified Mar 05, 2026, 10:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 05, 2026, 10:50 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 05, 2026, 11:07 AM UTC
This incident has been resolved.
Looking to track AskNicely downtime and outages?
Pingoru polls AskNicely's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when AskNicely reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track AskNicely alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring AskNicely for free
5 free monitors · No credit card required