AskNicely experienced a major incident on July 2, 2026 affecting AskNicely Application, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
AskNicely Application
Update timeline
- investigating Jul 02, 2026, 12:40 AM UTC
We are currently investigating this issue.
- identified Jul 02, 2026, 12:41 AM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 02, 2026, 12:47 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jul 02, 2026, 12:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 02, 2026, 01:00 AM UTC
This incident has been resolved.