AskNicely incident

Site response performance problem

Notice Resolved View vendor source →

AskNicely experienced a notice incident on August 29, 2017, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2017, 09:17 PM UTC
Resolved
Aug 29, 2017, 10:02 PM UTC
Duration
45m
Detected by Pingoru
Aug 29, 2017, 09:17 PM UTC

Update timeline

  1. monitoring Aug 29, 2017, 09:17 PM UTC

    We have identified an issue causing slow responses from the AskNicely application for our customers based in the US datacenter. We've taken steps to move load off the affected systems, and we expect response times to now be recovering to normal.

  2. resolved Aug 29, 2017, 10:02 PM UTC

    The issue has been resolved.