AskNicely incident

Database Issues

Major Resolved View vendor source →

AskNicely experienced a major incident on February 21, 2019 affecting AskNicely Application, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2019, 02:51 AM UTC
Resolved
Feb 21, 2019, 03:57 AM UTC
Duration
1h 6m
Detected by Pingoru
Feb 21, 2019, 02:51 AM UTC

Affected components

AskNicely Application

Update timeline

  1. investigating Feb 21, 2019, 02:51 AM UTC

    We have noticed irregular database activity and are performing emergency maintenance to resolve the issues. Services will be partially offline.

  2. monitoring Feb 21, 2019, 03:04 AM UTC

    AskNicely is back to being fully operational. We are monitoring for any continued irregular activity.

  3. resolved Feb 21, 2019, 03:57 AM UTC

    All AskNicely services are back to normal.