AskNicely incident

Issue reported with the dashboard response widget and workflows page for some users.

Major Resolved View vendor source →

AskNicely experienced a major incident on July 17, 2024 affecting AskNicely Application, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2024, 10:30 AM UTC
Resolved
Jul 17, 2024, 11:22 AM UTC
Duration
51m
Detected by Pingoru
Jul 17, 2024, 10:30 AM UTC

Affected components

AskNicely Application

Update timeline

  1. investigating Jul 17, 2024, 10:30 AM UTC

    We are currently investigating this issue.

  2. identified Jul 17, 2024, 10:47 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 17, 2024, 11:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2024, 11:22 AM UTC

    This incident has been resolved. If you experience any issues, please clear your browser cache. If that does not resolve the issue, please contact AskNicely Support.