AskNicely incident

Corporate website DNS outage

Minor Resolved View vendor source →

AskNicely experienced a minor incident on October 28, 2024 affecting AskNicely Application, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2024, 04:17 PM UTC
Resolved
Oct 28, 2024, 04:37 PM UTC
Duration
20m
Detected by Pingoru
Oct 28, 2024, 04:17 PM UTC

Affected components

AskNicely Application

Update timeline

  1. monitoring Oct 28, 2024, 04:17 PM UTC

    A issue with our corporate website (asknicely.com) has been identified and a fix has been initiated. This did not directly affect the AskNicely Application but may impact users who start by clicking the Sign In link from our home page. As a workaround, those users may instead visit https://start.asknice.ly/findlogin/

  2. resolved Oct 28, 2024, 04:37 PM UTC

    This incident has been resolved. If you visited our corporate website during the incident and are still experiencing an issue, please try flushing your DNS cache: https://blog.hubspot.com/website/flush-dns