AskNicely incident

AskNicely returns Error 500

Critical Resolved View vendor source →

AskNicely experienced a critical incident on January 19, 2025 affecting AskNicely Application, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 19, 2025, 09:10 PM UTC
Resolved
Jan 19, 2025, 09:27 PM UTC
Duration
16m
Detected by Pingoru
Jan 19, 2025, 09:10 PM UTC

Affected components

AskNicely Application

Update timeline

  1. investigating Jan 19, 2025, 09:10 PM UTC

    We are currently investigating this issue.

  2. identified Jan 19, 2025, 09:14 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 19, 2025, 09:27 PM UTC

    This incident has been resolved.