Ashby Outage History

Ashby is up right now

Ashby had 55 outages in the last 2 years totaling 38h 57m of downtime — averaging 2.3 incidents per month.

There were 55 Ashby outages since July 21, 2025 totaling 38h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ashbyhq.com

Major July 16, 2026

Some SSO sign-ins may fail

Detected by Pingoru
Jul 16, 2026, 08:40 AM UTC
Resolved
Jul 16, 2026, 11:00 AM UTC
Duration
2h 20m
Affected: Single Sign On
Timeline · 4 updates
  1. identified Jul 16, 2026, 08:40 AM UTC

    We are investigating intermittent failures when signing in to Ashby using SSO. Affected users may see a login error and need to retry. Other sign-in methods and the rest of Ashby are operating normally. Our team is actively monitoring and working to restore full SSO reliability, and we will post another update as we learn more.

  2. identified Jul 16, 2026, 09:12 AM UTC

    We are continuing to monitor an issue where some users may intermittently experience a failed or timed-out login when signing in via SSO because of an issue in our upstream provider. If you hit an error signing in via SSO, please retry. Other login methods, including magic-link sign-in, are unaffected. We are actively monitoring and will post another update as the situation changes.

  3. monitoring Jul 16, 2026, 10:57 AM UTC

    Our upstream provider has resolved the incident affecting SSO sign-ins. Users should now be able to log in normally. We are continuing to monitor recovery and will provide another update if the situation changes.

  4. resolved Jul 16, 2026, 11:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 13, 2026

Long-Running Loading Screens and Timeouts

Detected by Pingoru
Jul 13, 2026, 05:19 PM UTC
Resolved
Jul 13, 2026, 05:19 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 14, 2026, 02:48 AM UTC

    For approximately 11 minutes from 10:19 AM PDT to 10:30 AM PDT, Ashby users experienced long-running loading screens and, in some cases, errors. This was the result of requests to our servers taking too long to respond. Candidates applying for jobs were unaffected. Our maintenance this weekend will address the root cause of this issue by increasing our database capacity.

Read the full incident report →

Minor July 8, 2026

Structured resume parsing unavailable

Detected by Pingoru
Jul 08, 2026, 12:40 AM UTC
Resolved
Jul 08, 2026, 04:17 AM UTC
Duration
3h 37m
Affected: Recruiting
Timeline · 3 updates
  1. identified Jul 08, 2026, 12:40 AM UTC

    Due to an issue with a downstream provider, newly uploaded resumes are not being automatically parsed into structured data. Resume files remain available in the app, but contact info, work history, and plain-text content are not currently being extracted from newly-uploaded resumes. Application form autofill, AI job criteria evaluation, and resume-based search may be affected for new resumes. Email and Chrome extension resume imports may also fail until parsing is restored.

  2. monitoring Jul 08, 2026, 12:58 AM UTC

    Newly-uploaded resumes are now being parsed successfully. Resumes that failed to parse during the incident will be backfilled.

  3. resolved Jul 08, 2026, 04:17 AM UTC

    This incident has been resolved. Resumes that failed to parse during the incident have been backfilled.

Read the full incident report →

Notice July 6, 2026

Candidate PDF Export Errors

Detected by Pingoru
Jul 06, 2026, 08:46 PM UTC
Resolved
Jul 06, 2026, 06:30 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jul 06, 2026, 08:46 PM UTC

    From 11:30am until 1:40pm PDT, candidate PDF exports failed with a generic message. The cause of this issue has already been identified and fixed.

Read the full incident report →

Minor July 1, 2026

Sporadic reports of Ashby unavailable

Detected by Pingoru
Jul 01, 2026, 08:19 PM UTC
Resolved
Jul 02, 2026, 02:14 AM UTC
Duration
5h 54m
Affected: RecruitingAnalyticsHosted Job BoardsSchedulingChrome ExtensionMobileAI Notetaker
Timeline · 4 updates
  1. investigating Jul 01, 2026, 08:19 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 01, 2026, 10:44 PM UTC

    We are getting reports of Ashby being unavailable in Sydney. We're also getting limited reports of Ashby being unavailable in other regions, like Portland and San Francisco. We're working with an upstream provider to determine the root cause.

  3. identified Jul 01, 2026, 11:35 PM UTC

    Our upstream provider, Cloudflare, has confirmed a connectivity issue and is working on a fix.

  4. resolved Jul 02, 2026, 02:14 AM UTC

    Our upstream provider, Cloudflare, has implemented a fix and our tests indicate they have resolved the issue.

Read the full incident report →

Minor July 1, 2026

Degraded performance in Sydney region due to issues with upstream provider

Detected by Pingoru
Jul 01, 2026, 06:49 PM UTC
Resolved
Jul 01, 2026, 07:03 PM UTC
Duration
13m
Affected: RecruitingAnalyticsHosted Job BoardsSchedulingChrome ExtensionMobileAI Notetaker
Timeline · 2 updates
  1. investigating Jul 01, 2026, 06:49 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 01, 2026, 07:03 PM UTC

    We've confirmed Ashby is available again in the Sydney region. We will work with our upstream provider to understand what happened.

Read the full incident report →

Major June 24, 2026

DropBox Sign updates not reflecting in Ashby

Detected by Pingoru
Jun 24, 2026, 09:16 PM UTC
Resolved
Jun 24, 2026, 10:21 PM UTC
Duration
1h 4m
Affected: Dropbox Sign
Timeline · 3 updates
  1. identified Jun 24, 2026, 09:16 PM UTC

    Starting at 4:30PM (UTC), Ashby stopped being able to process inbound data from Dropbox Sign. E-Signature requests were sent, but status updates were not recorded.

  2. monitoring Jun 24, 2026, 09:51 PM UTC

    A fix has been implemented, and data is in the process of being recovered.

  3. resolved Jun 24, 2026, 10:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 19, 2026

Conditional offer fields do not respect conditions

Detected by Pingoru
Jun 19, 2026, 01:47 PM UTC
Resolved
Jun 19, 2026, 02:20 PM UTC
Duration
32m
Affected: Recruiting
Timeline · 3 updates
  1. identified Jun 19, 2026, 01:47 PM UTC

    Conditional offer fields are not correctly respecting conditions, preventing some offers from being sent out. We have identified the root cause and are remediating.

  2. monitoring Jun 19, 2026, 02:10 PM UTC

    We have remediated the root cause and are monitoring.

  3. resolved Jun 19, 2026, 02:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 19, 2026

Degraded integrations

Detected by Pingoru
Jun 19, 2026, 06:30 AM UTC
Resolved
Jun 19, 2026, 06:30 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 19, 2026, 09:12 AM UTC

    Integrations degraded due to an infrastructure issue. Affected services include Google Workspace integration (including sending via Gmail); ATS syncs; autocomplete for candidate resumes/locations; and some AI features. A small number of candidate applications were erroneously marked as spam, with candidates prompted to retry later.

Read the full incident report →

Minor June 16, 2026

All-in-One & Analytics - problems loading saved dashboards

Detected by Pingoru
Jun 16, 2026, 08:21 AM UTC
Resolved
Jun 16, 2026, 09:22 AM UTC
Duration
1h
Affected: RecruitingAnalytics
Timeline · 3 updates
  1. investigating Jun 16, 2026, 08:21 AM UTC

    We are aware of some customers being unable to load saved dashboards. We are investigating this issue.

  2. monitoring Jun 16, 2026, 08:55 AM UTC

    This issue has been diagnosed and a fix has been deployed. We're monitoring for further issues but expect this to be working for all customers now.

  3. resolved Jun 16, 2026, 09:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 2, 2026

AI Notetaker Issues Due to Upstream Provider

Detected by Pingoru
Jun 02, 2026, 02:55 PM UTC
Resolved
Jun 02, 2026, 09:57 PM UTC
Duration
7h 1m
Affected: AI Notetaker
Timeline · 4 updates
  1. identified Jun 02, 2026, 02:55 PM UTC

    We are investigating an issue with the AI Notetaker which may affect the Meeting Bot's ability to attend a meeting

  2. monitoring Jun 02, 2026, 07:04 PM UTC

    All upstream provider issues have been resolved. We are investigating the affected AI Notetaker instances.

  3. monitoring Jun 02, 2026, 09:55 PM UTC

    Our upstream provider has indicated that their service is operating normally, and we consider the incident resolved. Please reach out to [email protected] in case you experience any delays or issues with AI notetaker calls going forward.

  4. resolved Jun 02, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 1, 2026

Ashby Unavailable

Detected by Pingoru
Jun 01, 2026, 06:33 AM UTC
Resolved
Jun 01, 2026, 09:04 AM UTC
Duration
2h 30m
Affected: Job FeedGoogleAshby APIRecruitingSendGrid API v3Office 365Reports APIAnalyticsGoogle GmailSendGrid Parse APIJob Post APIHosted Job BoardsGoogle CalendarMagic LinkSchedulingDocumentationGoogle MeetSingle Sign OnAWSChrome ExtensionZoomMobileATS SyncHRIS IntegrationAI NotetakerDropbox SignMicrosoft 365Help Center AI ChatAssessments
Timeline · 10 updates

Read the full incident report →

Minor May 29, 2026

Elevated error rate on job board API

Detected by Pingoru
May 29, 2026, 01:41 PM UTC
Resolved
May 29, 2026, 03:55 PM UTC
Duration
2h 13m
Affected: Job Post API
Timeline · 4 updates
  1. investigating May 29, 2026, 01:41 PM UTC

    We are investigating intermittent elevated error rates on the job board API.

  2. identified May 29, 2026, 03:11 PM UTC

    We have identified the issue and are working on a fix.

  3. monitoring May 29, 2026, 03:38 PM UTC

    We have rolled out the fix and are monitoring performance.

  4. resolved May 29, 2026, 03:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 28, 2026

Notes cannot be created by external recruiters

Detected by Pingoru
May 28, 2026, 01:34 PM UTC
Resolved
May 28, 2026, 03:14 PM UTC
Duration
1h 40m
Affected: Recruiting
Timeline · 3 updates
  1. identified May 28, 2026, 01:34 PM UTC

    We have identified an issue with external/agency recruiters being unable to add notes to candidates' profiles. A fix is being deployed.

  2. monitoring May 28, 2026, 02:02 PM UTC

    We have deployed the fix and are monitoring the situation.

  3. resolved May 28, 2026, 03:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

Issues editing the hiring team

Detected by Pingoru
May 15, 2026, 09:10 PM UTC
Resolved
May 15, 2026, 09:59 PM UTC
Duration
48m
Affected: Recruiting
Timeline · 3 updates
  1. identified May 15, 2026, 09:10 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 15, 2026, 09:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 09:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026

Some columns are unavailable in Application Review

Detected by Pingoru
May 15, 2026, 12:19 AM UTC
Resolved
May 15, 2026, 12:58 AM UTC
Duration
39m
Affected: Recruiting
Timeline · 4 updates
  1. investigating May 15, 2026, 12:19 AM UTC

    We are currently investigating reports of columns not showing up in Application Review

  2. monitoring May 15, 2026, 12:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 15, 2026, 12:41 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 15, 2026, 12:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 31, 2026

Some Resumes Slow to Upload

Detected by Pingoru
Mar 31, 2026, 10:43 PM UTC
Resolved
Apr 01, 2026, 12:13 AM UTC
Duration
1h 29m
Affected: Recruiting
Timeline · 3 updates
  1. identified Mar 31, 2026, 10:43 PM UTC

    We've identified an issue that's causing some resumes to upload slowly.

  2. monitoring Mar 31, 2026, 10:53 PM UTC

    We've implemented a fix. New resume uploads should no longer be slow, and existing uploads in progress should complete within the next hour. We are monitoring and will post an update in 30m.

  3. resolved Apr 01, 2026, 12:13 AM UTC

    The issue has been resolved.

Read the full incident report →

Major March 24, 2026

AI Notetaker Unavailable Due to Upstream Provider

Detected by Pingoru
Mar 24, 2026, 03:43 PM UTC
Resolved
Mar 24, 2026, 06:51 PM UTC
Duration
3h 7m
Affected: AI Notetaker
Timeline · 2 updates
  1. monitoring Mar 24, 2026, 03:43 PM UTC

    We are investigating an issue with the AI Notetaker - the Meeting Bot fails to show up to the interview.

  2. resolved Mar 24, 2026, 06:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 12, 2026

Candidate pipeline unavailable

Detected by Pingoru
Mar 12, 2026, 03:47 PM UTC
Resolved
Mar 12, 2026, 04:15 PM UTC
Duration
27m
Affected: Recruiting
Timeline · 3 updates
  1. investigating Mar 12, 2026, 03:47 PM UTC

    We are currently investigating reports that candidate pipeline fails to load data.

  2. monitoring Mar 12, 2026, 04:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2026, 04:15 PM UTC

    The incident has been resolved.

Read the full incident report →

Major March 12, 2026

All-in-One - Embedded Job Boards failing to load

Detected by Pingoru
Mar 12, 2026, 12:56 PM UTC
Resolved
Mar 12, 2026, 01:07 PM UTC
Duration
11m
Affected: Hosted Job Boards
Timeline · 3 updates
  1. identified Mar 12, 2026, 12:56 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 12, 2026, 01:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 12, 2026, 01:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 4, 2026

Delays in generating meeting transcripts

Detected by Pingoru
Mar 04, 2026, 07:59 PM UTC
Resolved
Mar 04, 2026, 08:44 PM UTC
Duration
44m
Affected: AI Notetaker
Timeline · 4 updates
  1. identified Mar 04, 2026, 07:59 PM UTC

    AI Notetaker meeting transcript generation is delayed. We have identified the issue and are working on a fix.

  2. identified Mar 04, 2026, 08:22 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Mar 04, 2026, 08:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 04, 2026, 08:44 PM UTC

    This incident has been resolved.

Read the full incident report →