Resolved after 13 days 9 hours, affecting App and API and 1 more, on March 1, 2026.
A small number of users were affected by the AWS outage in UAE (me-central-1); following AWS's recommendations, we have moved processing to other regions, and believe there is no user impact.
Affected components
Update timeline
- investigating Mar 01, 2026, 08:31 PM UTC
Asana remains accessible to customers in the ME region, but we are seeing backends impacted by an AWS ME outage. If that isn't resolved soon, we expect to see some performance degradation and possible outages of the Asana application. This is only for the ME region; other regions are unaffected.
- investigating Mar 01, 2026, 09:02 PM UTC
We are continuing to investigate this issue.
- investigating Mar 01, 2026, 09:03 PM UTC
We no longer see impact on our servers. We're monitoring, as the AWS incident has not resolved.
- investigating Mar 02, 2026, 09:02 AM UTC
We are continuing to investigate this issue.
- investigating Mar 02, 2026, 09:05 AM UTC
We are seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We have taken steps to avoid additional loss of EC2 resources, but are continuing to see high error rates. This cause is AWS incidents affecting the infrastructure (az1 and az3) in the Middle East region: https://health.aws.amazon.com/health/status
- investigating Mar 02, 2026, 10:27 AM UTC
We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is AWS incidents affecting the infrastructure in the Middle East region: https://health.aws.amazon.com/health/status
- investigating Mar 02, 2026, 12:03 PM UTC
We are still seeing major impact in the ME region making Asana services unavailable to users whose data is stored in that region. We are continuing to monitor the situation. The cause is widespread AWS incidents affecting the infrastructure in the Middle East region: https://health.aws.amazon.com/health/status
- monitoring Mar 13, 2026, 06:44 PM UTC
A small number of users were affected by the AWS outage in UAE (me-central-1); following AWS's recommendations, we have moved processing to other regions, and believe there is no user impact.
- resolved Mar 15, 2026, 05:58 AM UTC
This incident has been resolved.
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