Aruba Networks incident

AWS outage affecting US-EAST-1

Resolved after 3 hours 13 minutes, affecting Cloud Portal Front End and Orchestrator As a Service(Northern Virginia) and 1 more, on December 7, 2021.

investigating Dec 07, 2021, 09:39 PM UTC

Due to a major AWS outage in US-East region (https://status.aws.amazon.com/), some of Silver Peak Cloud Services are experiencing minor issues. Note that Silver Peak (now part of Aruba) customers’ Cloud Services are still up and running and no major issues have impacted our customers. Please contact Customer Support (https://www.silver-peak.com/support/customer-login) in case there is any issue related to the outage. Start Time of the outage: 8:02 AM PST

Started: Dec 07, 2021, 09:39 PM UTC
Resolved: Dec 08, 2021, 12:53 AM UTC
Duration: 3h 13m
Detected by Pingoru: Dec 07, 2021, 09:39 PM UTC

Affected components

Cloud Portal Front EndOrchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)SP IPSLACloud Portal ZTPOrchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)

Update timeline

investigating Dec 07, 2021, 09:39 PM UTC

Due to a major AWS outage in US-East region (https://status.aws.amazon.com/), some of Silver Peak Cloud Services are experiencing minor issues. Note that Silver Peak (now part of Aruba) customers’ Cloud Services are still up and running and no major issues have impacted our customers. Please contact Customer Support (https://www.silver-peak.com/support/customer-login) in case there is any issue related to the outage. Start Time of the outage: 8:02 AM PST
resolved Dec 08, 2021, 12:53 AM UTC

This incident has been resolved.

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