Aruba Networks incident

Multiple customers are unable to login into Cloud Orchestrators

Resolved after 1 hour 45 minutes, affecting Orchestrator As a Service(Northern Virginia) and Orchestrator Service Provider(Northern Virginia) and 1 more, on February 14, 2023.

resolved Feb 14, 2023, 08:50 PM UTC

The incident has been resolved. All users should be able to login without issues

Started
Feb 14, 2023, 07:05 PM UTC
Resolved
Feb 14, 2023, 08:50 PM UTC
Duration
1h 45m
Detected by Pingoru
Feb 14, 2023, 07:05 PM UTC

Affected components

Orchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)Orchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)

Update timeline

  1. investigating Feb 14, 2023, 07:05 PM UTC

    We are currently investigating the issue where multiple customers are unable to log into Cloud Orchestrators. Some customers might be facing issues of software download also

  2. identified Feb 14, 2023, 08:12 PM UTC

    We have identified the issue and are looking at a fix. We have temporarily unblocked customers login

  3. resolved Feb 14, 2023, 08:50 PM UTC

    The incident has been resolved. All users should be able to login without issues

Your product runs on more than Aruba Networks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →