Aruba Networks incident

Multiple customers are reporting issues authenticating credentials on Orchestrator

Resolved after 6 hours 59 minutes, affecting Orchestrator As a Service(Northern Virginia) and Orchestrator Service Provider(Northern Virginia) and 1 more, on March 16, 2025.

monitoring Mar 17, 2025, 02:18 AM UTC

We are currently monitoring the issue and hope to resolve it quickly.

Started: Mar 16, 2025, 01:00 AM UTC
Resolved: Mar 16, 2025, 08:00 AM UTC
Duration: 6h 59m
Detected by Pingoru: Mar 16, 2025, 01:00 AM UTC

Affected components

Orchestrator As a Service(Northern Virginia)Orchestrator Service Provider(Northern Virginia)Orchestrator Global Enterprise(Northern Virginia)Orchestrator As a Service(Frankfurt)Orchestrator Service Provider(Frankfurt)Orchestrator Global Enterprise(Frankfurt)Orchestrator As a Service(Ohio)Orchestrator Service Provider(Ohio)Orchestrator Global Enterprise(Ohio)Orchestrator As a Service(Mumbai)

Update timeline

investigating Mar 17, 2025, 02:17 AM UTC

We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly.
identified Mar 17, 2025, 02:18 AM UTC

We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.
monitoring Mar 17, 2025, 02:18 AM UTC

We are currently monitoring the issue and hope to resolve it quickly.
resolved Mar 17, 2025, 02:19 AM UTC

The issue that was identified has now been fully resolved.

Your product runs on more than Aruba Networks

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.