Artsy incident

Elevated error rates and response times on artsy.net

Resolved after 3 hours 50 minutes, affecting Content, on October 16, 2025.

monitoring Oct 16, 2025, 02:03 PM UTC

The period of high latency and 5xx errors has concluded. All systems are now operating normally. We will continue to monitor to ensure continued stability.

Started
Oct 16, 2025, 01:10 PM UTC
Resolved
Oct 16, 2025, 05:01 PM UTC
Duration
3h 50m
Detected by Pingoru
Oct 16, 2025, 01:10 PM UTC

Affected components

Content

Update timeline

  1. investigating Oct 16, 2025, 01:10 PM UTC

    We’re currently investigating elevated error rates and response times within artsy.net and the mobile app. We’ll post an update soon.

  2. monitoring Oct 16, 2025, 02:03 PM UTC

    The period of high latency and 5xx errors has concluded. All systems are now operating normally. We will continue to monitor to ensure continued stability.

  3. resolved Oct 16, 2025, 05:01 PM UTC

    All systems are now operating normally.

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