Resolved after 1 hour 11 minutes, affecting Content Management and Content and 1 more, on September 9, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Content ManagementContentConversationsAnalytics
Update timeline
- investigating Sep 09, 2020, 06:15 PM UTC
We are currently investigating this issue.
- identified Sep 09, 2020, 07:15 PM UTC
Internal DNS config change caused bad routing between services, reverting and applying those changes now.
- monitoring Sep 09, 2020, 07:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 09, 2020, 07:27 PM UTC
This incident has been resolved.
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