Artsy incident

CMS Analytics: Incorrect artwork and artist page view counts

Resolved after 18 hours 53 minutes, affecting Analytics, on September 30, 2020.

identified Sep 30, 2020, 09:00 PM UTC

We've identified incorrect data for recent artwork and artist page view counts displayed in the CMS analytics dashboard. Our team introduced a fix and data should be back to normal by tomorrow at 12:00 ET.

Started: Sep 30, 2020, 09:00 PM UTC
Resolved: Oct 01, 2020, 03:53 PM UTC
Duration: 18h 53m
Detected by Pingoru: Sep 30, 2020, 09:00 PM UTC

Affected components

Analytics

Update timeline

identified Sep 30, 2020, 09:00 PM UTC

We've identified incorrect data for recent artwork and artist page view counts displayed in the CMS analytics dashboard. Our team introduced a fix and data should be back to normal by tomorrow at 12:00 ET.
resolved Oct 01, 2020, 03:53 PM UTC

We've confirmed that CMS analytics data is back to normal.

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