Artsy incident

Email responses to conversations experiencing delayed delivery

Resolved after 3 hours 25 minutes, affecting Conversations, on August 15, 2023.

monitoring Aug 15, 2023, 11:15 AM UTC

We are continuing to monitor for any further issues.

Started
Aug 15, 2023, 11:14 AM UTC
Resolved
Aug 15, 2023, 02:40 PM UTC
Duration
3h 25m
Detected by Pingoru
Aug 15, 2023, 11:14 AM UTC

Affected components

Conversations

Update timeline

  1. monitoring Aug 15, 2023, 11:14 AM UTC

    Responses to a conversation via email between Monday, August 14th, 2023 at 9:06 PM GMT+02:00 and Tuesday, August 15th, 2023 at 11:50 AM GMT+02:00 were delayed due to a system malfunction. A fix has been implemented and all messages will be delivered over the next few hours.

  2. monitoring Aug 15, 2023, 11:15 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Aug 15, 2023, 02:40 PM UTC

    This incident has been resolved.

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