ArtsPay incident

Payment failures with Mastercard cards

Resolved after 1 hour, affecting section-341504 (ArtsPay Payment Links) and section-341504 (ArtsPay Payment Gateway), on August 15, 2026.

investigating Aug 15, 2026, 05:03 AM UTC

New incident: Investigating We are currently seeing a spike in failures of payments with Mastercard cards, due to an issue with an upstream provider. We are investigating the cause.

Started
Aug 15, 2026, 05:03 AM UTC
Resolved
Aug 15, 2026, 06:03 AM UTC
Duration
1h
Detected by Pingoru
Aug 15, 2026, 05:03 AM UTC

Affected components

section-341504 (ArtsPay Payment Links)section-341504 (ArtsPay Payment Gateway)

Update timeline

  1. investigating Aug 15, 2026, 05:03 AM UTC

    New incident: Investigating We are currently seeing a spike in failures of payments with Mastercard cards, due to an issue with an upstream provider. We are investigating the cause.

  2. resolved Aug 15, 2026, 06:03 AM UTC

    Mastercard issue has been resolved. We are monitoring situation.

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