Articulate incident

Rise 360: Unable to Upload logo and Images

Minor Resolved View vendor source →

Articulate experienced a minor incident on August 27, 2025 affecting Rise 360, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 04:09 PM UTC
Resolved
Aug 27, 2025, 06:08 PM UTC
Duration
1h 58m
Detected by Pingoru
Aug 27, 2025, 04:09 PM UTC

Affected components

Rise 360

Update timeline

  1. investigating Aug 27, 2025, 04:09 PM UTC

    We’re currently investigating an issue in Rise 360 where users are unable to upload images in some parts of the application. We’re working to identify the cause and will provide updates as soon as more information is available. Thank you for your patience!

  2. monitoring Aug 27, 2025, 04:33 PM UTC

    A fix has been implemented, and uploading logos and images is working normally. We’re monitoring performance to ensure continued stability.

  3. resolved Aug 27, 2025, 06:08 PM UTC

    This is now resolved. Thank you for your patience during this incident.