Articulate incident

E-Learning Heroes: Unable to access community.articulate.com

Critical Resolved View vendor source →

Articulate experienced a critical incident on August 29, 2025 affecting E-Learning Heroes, lasting 11h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2025, 08:19 AM UTC
Resolved
Aug 29, 2025, 07:28 PM UTC
Duration
11h 9m
Detected by Pingoru
Aug 29, 2025, 08:19 AM UTC

Affected components

E-Learning Heroes

Update timeline

  1. investigating Aug 29, 2025, 08:19 AM UTC

    We’re currently investigating an issue in E-Learning Heroes where the site is unavailable. We’re working to identify the cause and will provide updates as soon as more information is available.

  2. monitoring Aug 29, 2025, 09:31 AM UTC

    A fix has been implemented and site access has been restored. We’re monitoring to ensure continued stability.

  3. monitoring Aug 29, 2025, 12:10 PM UTC

    We're continuing to monitor the performance of our E-Learning Heroes site (https://community.articulate.com). We'll keep you updated until the site is fully stable!

  4. resolved Aug 29, 2025, 07:28 PM UTC

    The E-Learning Heroes site (https://community.articulate.com) has been stable throughout the day. We’re continuing to monitor, but the issue is resolved.