Articulate incident
Articulate Systems Maintenance: Account Management and E-commerce
Affected components
Account Management
Update timeline
- investigating Feb 11, 2026, 05:45 PM UTC
We are currently investigating an issue where customers are unable to buy new subscriptions or add seats to your existing subscription. We'll will update as soon as we have more information.
- monitoring Feb 11, 2026, 06:26 PM UTC
The issue has been resolved. Customers can now complete new purchases and update existing subscriptions without any problems. We’re continuing to monitor the system to make sure everything remains stable.
- resolved Feb 11, 2026, 07:41 PM UTC
This is has been resolved and purchasing is now fully functional.
Looking to track Articulate downtime and outages?
Pingoru polls Articulate's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Articulate reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Articulate alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Articulate for free
5 free monitors · No credit card required