Articulate incident
Articulate Localization: Timeouts when translating some languages when using Glossaries
Affected components
Localization
Update timeline
- investigating Mar 19, 2026, 02:54 PM UTC
We’re investigating reports of timeouts when translating certain languages that use glossaries in Localization. Some customers may see a potential interruption in service when using Glossaries in Rise 360 and Storyline 360. Our team is actively looking into the issue and working to identify the cause. Thank you for your patience.
- monitoring Mar 19, 2026, 03:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 04:04 PM UTC
This incident has been resolved.
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