Articulate incident

AI Images: Unable to generate images.

Notice Resolved View vendor source →

Articulate experienced a notice incident on April 8, 2026 affecting AI Images, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 09:45 AM UTC
Resolved
Apr 08, 2026, 11:27 AM UTC
Duration
1h 41m
Detected by Pingoru
Apr 08, 2026, 09:45 AM UTC

Affected components

AI Images

Update timeline

  1. investigating Apr 08, 2026, 09:45 AM UTC

    We’re investigating an issue impacting AI image generation in Articulate 360 products. Creators may be unable to generate images using AI Images. We’re actively looking into this and will share an update as soon as we have more information. Thanks for your patience while we work to restore full functionality.

  2. investigating Apr 08, 2026, 10:06 AM UTC

    A fix has been implemented for the issue impacting AI image generation across Articulate 360 products. Creators can now generate images using AI Images as expected. We’re continuing to monitor performance to ensure the service remains stable.

  3. monitoring Apr 08, 2026, 10:08 AM UTC

    A fix has been implemented for the issue impacting AI image generation across Articulate 360 products. Creators can now generate images using AI Images as expected. We’re continuing to monitor performance to ensure the service remains stable.

  4. resolved Apr 08, 2026, 11:27 AM UTC

    The issue has been fixed, and image generation is now working as expected.