Arkose Labs incident
EU-WEST-1: Potential degradation of Arkose Services
Resolved after 1 hour 21 minutes, affecting Ireland Healthcheck, on May 12, 2026.
As of 23:48 UTC on 12 May 2026, the Device ID service has been restored and is operating normally.
Affected components
Update timeline
- investigating May 12, 2026, 10:54 PM UTC
We are currently investigating an issue affecting the Device ID service. The degradation is caused by an infrastructure problem with a third-party cloud provider, impacting service availability in EU-WEST-1. Our team has identified the affected resources and is actively working on remediation. All other services remain unaffected. We will provide a further update as the situation progresses.
- identified May 12, 2026, 11:51 PM UTC
Device ID service has returned to normal operation in EU-WEST-1. We are continuing to monitor service stability while we await full mitigation. All other services remain unaffected. We will provide a further update once the issue is fully resolved.
- resolved May 13, 2026, 12:05 AM UTC
As of 23:48 UTC on 12 May 2026, the Device ID service has been restored and is operating normally.
Your product runs on more than Arkose Labs
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services