Arkose Labs incident

Potential degradation of Verify API

Resolved after 1 hour 12 minutes, affecting Ireland Healthcheck, on August 30, 2024.

monitoring Aug 30, 2024, 06:50 PM UTC

We have implemented changes to mitigate the issue and are seeing some recovery. We are monitoring at this time to ensure the issue is resolved.

Started
Aug 30, 2024, 05:48 PM UTC
Resolved
Aug 30, 2024, 07:00 PM UTC
Duration
1h 12m
Detected by Pingoru
Aug 30, 2024, 05:48 PM UTC

Affected components

Ireland Healthcheck

Update timeline

  1. investigating Aug 30, 2024, 05:48 PM UTC

    We have detected a potential degradation of the Verify API in the AP-SOUTHEAST-1 region. We are actively investigating the issue and will provide an update shortly.

  2. investigating Aug 30, 2024, 06:05 PM UTC

    We are continuing to investigate this issue.

  3. identified Aug 30, 2024, 06:20 PM UTC

    We have identified an issue in our environment and are working to mitigate the situation. Next update by August 30, 2024 19:00 UTC

  4. monitoring Aug 30, 2024, 06:50 PM UTC

    We have implemented changes to mitigate the issue and are seeing some recovery. We are monitoring at this time to ensure the issue is resolved.

  5. resolved Aug 30, 2024, 07:00 PM UTC

    We have seen recovery across regions and all Arkose Services are now stable.

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