Arkose Labs incident

Degradation of Verify API

Major Vendor's status page →

Resolved after 51 minutes, affecting North Virginia Healthcheck and Oregon Healthcheck and 1 more, on September 10, 2024.

identified Sep 11, 2024, 01:08 AM UTC

Between 18:31 UTC and 19:22 UTC on September 10, we experienced an issue with our Verify API affecting multiple regions. The issue has been identified and mitigated, and we are actively working on a solution to prevent any future impact to our customers.

Started
Sep 10, 2024, 06:31 PM UTC
Resolved
Sep 10, 2024, 07:22 PM UTC
Duration
51m
Detected by Pingoru
Sep 10, 2024, 06:31 PM UTC

Affected components

North Virginia HealthcheckOregon HealthcheckSingapore HealthcheckIreland HealthcheckOhio HealthcheckSydney Healthcheck

Update timeline

  1. identified Sep 11, 2024, 01:08 AM UTC

    Between 18:31 UTC and 19:22 UTC on September 10, we experienced an issue with our Verify API affecting multiple regions. The issue has been identified and mitigated, and we are actively working on a solution to prevent any future impact to our customers.

  2. resolved Sep 11, 2024, 01:09 AM UTC

    This incident has been resolved.

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