Arkose Labs incident

Potential degradation Arkose Service

Resolved after 6 hours 40 minutes, affecting North Virginia Healthcheck and Oregon Healthcheck and 1 more, on March 28, 2025.

investigating Mar 29, 2025, 05:01 AM UTC

Arkose Labs Engineering is still actively investigating the Platform issue.We are working diligently to resolve this and will provide another update soon.

Started
Mar 28, 2025, 09:54 PM UTC
Resolved
Mar 29, 2025, 04:34 AM UTC
Duration
6h 40m
Detected by Pingoru
Mar 28, 2025, 09:54 PM UTC

Affected components

North Virginia HealthcheckOregon HealthcheckSingapore HealthcheckIreland HealthcheckSydney Healthcheck

Update timeline

  1. investigating Mar 29, 2025, 02:41 AM UTC

    We have detected a potential degradation of Arkose Services in the AP-SOUTHEAST-1 region. We are actively investigating the issue and will provide an update shortly.

  2. investigating Mar 29, 2025, 03:12 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 29, 2025, 03:54 AM UTC

    Arkose Labs Engineering is currently conducting an active investigation to resolve the ongoing Platform issue. Few customers may experience temporary increases in load times or encounter intermittent errors. We are working diligently to minimize disruption and restore normal service as quickly as possible

  4. investigating Mar 29, 2025, 05:01 AM UTC

    Arkose Labs Engineering is still actively investigating the Platform issue.We are working diligently to resolve this and will provide another update soon.

  5. resolved Mar 29, 2025, 05:10 AM UTC

    This incident has been resolved.

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