Resolved after 22 hours 3 minutes, affecting IoT Cloud UI and Dashboards and Device connectivity, on October 4, 2022.
We will continue monitoring the situation, everything looks back to normal
Affected components
Update timeline
- investigating Oct 04, 2022, 12:36 PM UTC
Dashboards may experience issues displaying realtime data Devices may experience connection issues Historical data ingestion is delayed
- investigating Oct 04, 2022, 01:55 PM UTC
We are continuing to investigate the issue
- investigating Oct 04, 2022, 03:29 PM UTC
We are continuing to investigate the issue; the average ingestion delay is about 10 minutes.
- identified Oct 04, 2022, 05:12 PM UTC
A remediation has been applied which normalized the situation
- identified Oct 04, 2022, 05:13 PM UTC
We will continue monitoring the situation, everything looks back to normal
- monitoring Oct 04, 2022, 05:14 PM UTC
We will continue monitoring the situation, everything looks back to normal
- resolved Oct 05, 2022, 08:00 AM UTC
The situation is stably back to normal
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