Arduino incident

Login problems experienced by some users

Resolved after 30 minutes, affecting Authentication, on March 13, 2023.

monitoring Mar 13, 2023, 04:44 PM UTC

Our authentication provider communicated that the issue is now resolved and the service is operating normally

Started
Mar 13, 2023, 04:16 PM UTC
Resolved
Mar 13, 2023, 04:46 PM UTC
Duration
30m
Detected by Pingoru
Mar 13, 2023, 04:16 PM UTC

Affected components

Authentication

Update timeline

  1. investigating Mar 13, 2023, 04:16 PM UTC

    The authentication service we use is reporting some issues and Arduino Cloud users might be affected. Further details will be published here. Additional information can also be found at https://status.auth0.com

  2. monitoring Mar 13, 2023, 04:44 PM UTC

    Our authentication provider communicated that the issue is now resolved and the service is operating normally

  3. resolved Mar 13, 2023, 04:46 PM UTC

    The incident has been resolved - will keep monitoring

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