Arduino incident

Partial unavailability of IoT Sketches

Resolved after 7 days 21 hours, affecting Editor and IoT Cloud UI and Dashboards, on January 18, 2024.

monitoring Jan 19, 2024, 04:01 PM UTC

A fix as been implemented and we are monitoring the results.

Started
Jan 18, 2024, 11:00 AM UTC
Resolved
Jan 26, 2024, 08:11 AM UTC
Duration
7d 21h
Detected by Pingoru
Jan 18, 2024, 11:00 AM UTC

Affected components

EditorIoT Cloud UI and Dashboards

Update timeline

  1. investigating Jan 19, 2024, 02:46 PM UTC

    Some users are reporting inability to access Sketches associated to IoT Things.

  2. identified Jan 19, 2024, 02:49 PM UTC

    Issue has been identified and we are currently working to restore the normal situation

  3. monitoring Jan 19, 2024, 04:01 PM UTC

    A fix as been implemented and we are monitoring the results.

  4. resolved Jan 26, 2024, 08:11 AM UTC

    The incident has been resolved

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