Resolved after 1 hour 54 minutes, affecting Mail Send and Incoming Mail Delivery and 1 more, on October 20, 2025.
We are gradually restoring the services, and the majority are functioning normally. We are currently monitoring the systems to ensure full stability and performance.
Affected components
Update timeline
- investigating Oct 20, 2025, 10:08 AM UTC
Titan email services and apps are affected by a widespread AWS service disruption. AWS has acknowledged the issue and is working to mitigate the issue. We’re actively monitoring the disruption and working to restore services at the earliest.
- identified Oct 20, 2025, 10:12 AM UTC
We have identified the underlying issue caused due to AWS service disruption. For more information, you may visit: https://health.aws.amazon.com/health/status
- resolved Oct 20, 2025, 10:14 AM UTC
We are gradually restoring the services, and the majority are functioning normally. We are currently monitoring the systems to ensure full stability and performance.
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Amazon Web Services