TitanHQ incident

Email Service Disruption

Critical Resolved View vendor source →

TitanHQ experienced a critical incident on November 4, 2025 affecting Mail Send and Incoming Mail Delivery and 1 more component, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 06:05 PM UTC
Resolved
Nov 04, 2025, 06:35 PM UTC
Duration
29m
Detected by Pingoru
Nov 04, 2025, 06:05 PM UTC

Affected components

Mail SendIncoming Mail DeliveryLoginOutgoing Mail DeliveryIncoming MailCalendarContactsAdmin PanelPartner APIs

Update timeline

  1. investigating Nov 05, 2025, 04:46 AM UTC

    We are currently investigating this issue.

  2. identified Nov 05, 2025, 04:48 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 05, 2025, 04:49 AM UTC

    This incident has been resolved.